Privacy Policy
Last updated: August 2026
1. Overview
This policy explains what information AURAX collects, how we use it, and your choices. By using the Service you agree to this policy.
2. Information we collect
- Account data — your name, email, optional phone and country, and a hashed password.
- Trading account data — the MT5 account numbers, server and settings you add, plus live metrics the bot reports (balance, equity, positions, profit, drawdown).
- Usage & security data — login times, IP address, approximate location and browser, used to secure your account and show your login history.
- Support data — messages and any details you include when you contact support.
3. How we use it
To provide and operate the Service, run and monitor the bot on your accounts, secure your account, provide support, send you notifications you opt into, process payments, and improve the Service.
4. Passwords & credentials
Portal passwords are stored only as salted hashes — we cannot read them. You are responsible for keeping any MT5 credentials you choose to store accurate and for the security of your trading account.
5. Notifications
If you connect a Telegram chat ID, we use it only to send the alerts you enable (e.g. bot status, profit, drawdown, daily report). You can change or remove it at any time in your settings.
6. Sharing
We do not sell your personal data. We share data only with service providers needed to run the Service (e.g. hosting, and a geolocation lookup for login security), or where required by law. The anonymous leaderboard never exposes your identity — only a pseudonymous rank you can opt out of.
7. Retention
We keep your data for as long as your account is active and as needed to provide the Service and meet legal obligations. You can request deletion of your account data through support.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, export or delete your personal data. Contact us through your portal to exercise them.
9. Security
We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes & contact
We may update this policy; material changes will be communicated through the Service. Questions can be raised through the support section of your portal.